Iffat Textile par hum aapke orders ko surakshit, behtar packaging aur sabse tez tareeqe se deliver karne ke liye pratibaddh hain. Hamari shipping aur delivery policy se judi poori jaankari neeche di gayi hai:
1. Shipping Charges & Free Delivery
- Prepaid Orders: Sabhi prepaid orders (UPI, Net Banking, Cards) par poore Bharat me Free Shipping uplabdh hai.
- Cash on Delivery (COD): COD orders par ek nominal handling charge (jaise ₹50 ya ₹70) lag sakta hai, jo checkout ke waqt display hoga.
- Wholesale / Bulk Shipments: Badi wholesale consignment ke liye shipping/freight charges parcel ke wazan aur chuni gayi transport service ke aadhar par tay kiye jate hain.
2. Order Processing & Dispatch Timelines
- Dispatch Time: Retail orders place hone ke baad 24 se 48 working hours ke andar quality check complete karke dispatch kar diye jate hain.
- Delivery Turnaround Time: Dispatch hone ke baadYahan aapki website ya store ke liye ek clean, professional aur well-structured Shipping & Delivery Policy di gayi hai, jise aap direct use kar sakte hain:
Shipping & Delivery Policy
At [Your Brand Name], we are committed to delivering your orders safely, efficiently, and on time. Below you will find all the details regarding our shipping processes, timelines, and terms.
1. Domestic Shipping (Within India)
- Prepaid Orders: We offer Free Shipping across India on all prepaid orders (Credit/Debit Card, UPI, Net Banking, Wallets).
- Cash on Delivery (COD): A nominal handling fee of ₹[Amount, e.g., 50/99] is applicable on all Cash on Delivery orders.
- Delivery Partners: We collaborate with leading logistics networks such as Delhivery, Ecom Express, Blue Dart, and Bluedart/Xpressbees to ensure safe, tracked, and insured deliveries.
2. Processing & Delivery Timelines
- Dispatch Time: Orders are processed and dispatched within 24–48 business hours of placement (excluding Sundays and national holidays).
- Estimated Delivery Time: Once dispatched, orders typically reach your doorstep within:
- Metro Cities: 2 to 4 business days
- Rest of India: 4 to 7 business days
- Remote/J&K/North East Regions: 7 to 10 business days
3. Order Tracking
Once your package is handed over to our courier partner, you will receive an email and SMS/WhatsApp notification containing your Tracking ID and the tracking link.
You can track your parcel in two ways:
- Log into your account and navigate to the Order History section.
- Visit the Track Order page on our website and enter your Order ID / Tracking Number.
4. Cash on Delivery (COD) Guidelines
- COD is available across most serviceable pin codes in India.
- The maximum cart limit for placing a COD order is INR 10,000. For purchases exceeding this value, customers are requested to opt for prepaid payment modes.
- An automated verification call or SMS may be initiated before dispatching COD parcels.
5. Delivery Rescheduling & Address Updates
- Change of Address: You can modify your delivery address only before the order has been invoiced or dispatched. Once dispatched, address redirection cannot be guaranteed. To request a change, contact our support team immediately.
- Rescheduling Delivery: If you are unavailable during the delivery attempt, the courier partner will make up to 3 attempts or send an OTP/link to reschedule. You may also contact the delivery executive directly to arrange self-pickup from their local facility.
6. Delays & Unforeseen Circumstances
While we make every effort to deliver within stated timeframes, delivery times may be subject to minor delays caused by extreme weather conditions, public holidays, regional restrictions, or courier operational bottlenecks.
If your package is delayed past the estimated date, please reach out to our team with your Order ID, and we will coordinate an expedited resolution.
7. International Shipping
We ship our products worldwide.
- International shipping costs are calculated dynamically at checkout based on destination country, package dimensions, and weight.
- Standard transit time for international orders ranges between 7 to 15 business days.
- Customs, Duties & Taxes: Any local import duties, VAT, or clearance charges levied by the destination country are solely the customer’s responsibility.
8. Customer Support
For any questions regarding shipping, delivery, or tracking, please reach out to us:
Support Hours: Monday to Saturday | 10:00 AM – 7:00 PM IST
Email: info@iffattextile.com